Frequently Asked Questions
Everything you need to know about your Stanley 1913 gear.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for accessories and gear?
We offer a 30-day return policy for unused items in their original packaging. Please note that personalized or customized products are final sale.
Are Stanley products dishwasher safe?
Most of our modern collections, including the Quencher and IceFlow series, are dishwasher safe. We recommend checking the bottom of your specific product for care instructions.
Do you offer a warranty on your products?
Yes, we stand by our quality with a Built for Life™ lifetime warranty that covers manufacturing defects and thermal performance.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay.